These are the terms and conditions of service. Making payment to the programme confirms your agreement to the following:
Terms of Service.
On receipt of payment you will be added to a secret Facebook group where you will receive support for the duration of the programme.
This support will be delivered by Facebook live and written post in the group. 121 coaching support is not offered during the programme unless honoured during the VIP sign up (1 x 45 minute call)
I warrant that I am trained as a professional certified coach and trainer. I am capable of performing the coaching and training activities, and am actively engaged in continuous professional development.
The format of the programme will work as follows:
You will receive an email each week giving you information about what the module is about and what exercises there are to complete. You can share your progress within the group and I will give feedback.
There will be one group coaching call each week via Zoom. (TBA) On these calls we can discuss your actions and progress for the week and I can coach you through any challenges you may be facing. I will also be encouraging your other programme members to support you too.
The Facebook group is there for you to use on an ongoing basis to shout about your successes, ask questions and support your other fellow members.
Your participation is vitally important for the programme to be effective. Please communicate openly with me about any questions and concerns you have. You can do this via email or Voxer. Voxer is a free app that you can download onto your phone. My handle is HelenPackham.
You acknowledge and understand that the coaching programme’s effectiveness depends upon your own dedication and focus on achieving your goals. You own the tasks and actions set, and I provide a supporting role in you implementing them. You accept full responsibility and accountability for the actions that you do or do not take, the results achieved and any consequences that follow. I the coach, Helen Packham, do not make any guarantee or warranty as to results that may be achieved or as to the consequences of any actions taken or not taken by you.
You may post in the group anytime. If you have a personal question you may email me Helen.firstname.lastname@example.org. You can also use Voxer. We will speak via Zoom for our weekly group coaching calls.
If I am unable to hold a 121 or group call I will make every effort to notify you as far in advance as possible, and will reschedule for another call as soon as is possible to avoid delay. If for any reason I am unable to provide the service (due to illness or injury) all attempts will be made to offer an alternative date as soon as possible.
The programme is non refundable.
I will keep the information you give to me and discuss with me completely confidential in line with the Data Protection Act 1998 and any other applicable data protection legislation concerning the processing of your personal data. You understand there are circumstances where I may be required by law to disclose information (for example, court order) and if that occurs, you release me from this obligation, only for the information I am required to disclose.
As part of promotion I may ask you to talk about your progress on social media, give testimonials by video and written and become involved in other activity used to promote the benefits of the programme. This will be a mutually beneficial exercise as all promotion would involve links to your programmes or website.
All content of the programme is copyright protected by Helen Packham 2017.
All payments to be made at the current offer via PayPal using the PayPal Me lin